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LIMITED WARRANTY
TAOTAO USA INC.
ATTENTION ALL DEALERS:
Important Warranty Information.
Please fill out and mail the
Consumer Motor Vehicle Delivery
Preparation & Inspection Form
along with your original dated
receipt to register your product for
warranty. If your product is not
registered it will not be covered by
our warranty under any
circumstances. Please be sure to
fill out this form completely and to
include a copy of your original
dated receipt when you mail the
form to Taotao USA, Inc. Once you
complete the form please mail the
form to:
Taotao USA, Inc.
2425 Camp St. #100
Carrollton, TX. 75006
Taotao USA, Inc. Limited Motorized
Vehicle Warranty.
Limited Warranty:
6 months
warranty for internal engine parts
of on-the-road vehicles, 3 months
warranty for internal engine parts
of the off-road vehicles, and 30
days limited manufacturer's warranty
for all other parts. In no event
will Taotao USA, Inc. be liable for
shipping damages, missing or loss by
shipping or trucking company, lost
revenue, lost wages, lost savings,
or any other incidental or
consequential damages arising from
purchase, use or inability to use
the product. Taotao USA, Inc. is not
responsible for any damages arising
from misuse, natural or personal
disasters, or any repair or
modifications not done by Taotao
USA, Inc.
Dealers and distributors are
responsible for shipping charges
incurred from shipping replacement
parts to your customer under
warranty. Warranty does not cover
shipping damages, misuse, abuse, or
other reasons except for
manufacturer's defect.
All warranty
claims must be handled by the dealer where you purchased your products.
PARTS ONLY FOR
ALL PRODUCTS
THIS LIMITED WARRANTY COVERS THE
FOLLOWING PARTS ONLY:
Engine long block assembly,
including all internal lubricated
parts, i.e. Rings, pistons, pins,
crankshaft and, main bearings, the
connecting rods, and rod bearings,
camshaft bearings, timing chain
gears, rocker arms, valve springs,
valve guides, valve seats, valve
push rods, valve lifters, and oil
pump. Additionally, the engine
head(s), engine block and cylinder
barrels will be covered if they are
solely as a result of the mechanical
failure of one or more of the
internal lubricated components
specified above. The Cooling system
must be in good working order
including cooling fans. Accessory
items, including but not limited to
electrical components of all types
(distributor, alternator and all
sensors and electrical control
devices), fuel systems, gaskets,
seals, filters, mounts linkage and
fluids are not covered by this
agreement.
TRANSFER CASE: All internal
lubricated parts contained within
the transfer case. The transfer case
itself will be covered if damage
solely as a result of the mechanical
failure of one or more of the
internal lubricated components
contained within the transfer case.
Accessory items, including but not
limited to, U-joints, electrical
components, linkage, seals, gaskets,
mounts or fluids are not covered by
this Agreement.
DIFFERENTIAL: All internal
lubricated parts contained within
the drive axle housing case. The
drive axle housing itself if damaged
solely as a result of the mechanical
failure of one or more or the
internal lubricated components
contained the drive axle housing.
Accessory items, including but not
limited to, backing plates, all
brake system components, cables,
controls, linkage, vents, pumps,
U-joints, electrical controls,
mounts, seals, gaskets, and fluids
are not covered by this Agreement.
TRANSMISSION (Automatic or
Standard): All internal lubricated
parts contained within the
transmission case. The transmission
case itself if damaged solely as a
result of mechanical failure of one
or more of the internal lubricated
components contained within the
transmission case. The Complete
hydraulic system must be flushed
including integral transfer case,
oil cooler, lines, and new filter(s)
installed Accessory items, including
but not limited to, modulators,
governors, electrical controls,
linkage, mounts, seals, gaskets, and
fluids are not covered by this
agreement.
COVERAGE AND LIMITATIONS:
You must have a professional
mechanic (any small engine
repair shop, motorcycle shop, or
local auto repair shop) or an
authorized Taotao USA, Inc. dealer
assemble your new motorized vehicle
and do the prep work to assure your
is in good working condition. You
will need to provide proof of this
when filing a warranty claim, so
keep your receipts. Subject to the
limitations stated in this
agreement, Taotao USA, Inc. agrees
(at its sole discretion and
election) to replace a covered
component if the covered component
fails as a result of one or more of
the internal lubricated parts within
the component stated warranty period
from the date of purchase, while the
component is being used under the
conditions and in the manner
specified by its original
manufacturer.
The following items are not covered under any circumstance.
Tires, rims, body panels, fuses,
forks, shocks, gaskets, light bulbs,
seats, CV Boots, oil filter, air
filter, fuel filter, filters, clutch
wear parts, cables, drive belt,
chain, spark plug, any part made
from rubber, belts, brake linings
and/or pads, batteries, sprockets,
external springs, clips, nuts,
bolts, fasteners, frame.
THIS AGREEMENT AND LIMITED WARRANTY
IS VOID IF ANY OF THE FOLLOWING IS
TRUE:
• THE CUSTOMER DOES NOT USE A
PROFESSIONAL MECHANIC (SMALL ENGINE
REPAIR SHOP, MOTORCYCLE SHOP, OR
AUTO REPAIR SHOP) OR AN AUTHORIZED
TAOTAO USA DEALER TO ASSEMBLE AND
PREP THE PRODUCT PRIOR TO OPERATION,
INCLUDING FRESH OIL BEFORE USE.
Proof of this is required for
warranty claims.
• THE DAMAGE TO THE COMPONENT IS
CAUSED BY AN ACCIDENT.
• THE CUSTOMER FAILS TO FOLLOW THE
MINIMUM MAINTENANCE AND BREAK-IN
REQUIREMENTS SUGGESTED BY THE
MANUFACTURER.AND FAILS TO PROVIDE
PROPER SERVICE DOCUMENTS.
• THE DAMAGE TO THE PRODUCT IS
CAUSED DURING SHIPPING.
• PRODUCT IS USED IN A MANNER WHICH
IT WAS NOT DESIGNED FOR.
• THE PRODUCT IS MODIFIED IN ANYWAY.
• THE PRODUCT IS USED IN RENTAL
BUSINESS.
TOWING CHARGES: All towing
and/or shipping charges incurred are
the responsibility of the customer.
REPAIRED COMPONENTS: If the
components are repaired under the
terms of this agreement, they will
be repaired or replaced with
component parts of like kind and
quality.
LABOR TO REPAIR OR REPLACE PARTS:
TAOTAO USA, INC. does not pay or
reimburse any labor cost under any
circumstances.
S&H Charges and WHO pays:
IN WARRANTY: If your
product is still under warranty you
may return any part for exchange, at
your expense, to our Dallas, Texas
Distribution center. We will pay
return shipping to you unless it is
determined your part was abused or
damaged other than manufacturers
defect. Your dealer may handle the
parts exchange for you at no expense
to you however the option to do so
is that of the dealers and we have
no control of a dealers in house
parts exchange policies.
Out of warranty:
Customer/Dealer is to pay for parts,
all S&H, and all labor charges.
In all cases you must send us the
part that needs to be replaced.
Failure to do so may result in your
getting the wrong part. We are not
responsible for wrong parts sent if
we do not have your part to exchange
and verify correct part numbers.
SHIPPING POLICY: The following
is our shipping policy.
• All shipping related fees must be
prepaid in full. Unless the customer
is using Freight collect or has
arranged their own freight.
• TAOTAO USA, Inc. cannot guarantee
delivery schedule.
• TAOTAO USA, Inc. is not
responsible for shipping delays.
• TAOTAO USA, Inc. is not
responsible for damages occurred
during shipping.
• TAOTAO USA, Inc. is not
responsible for any extra cost
incurred by the customer after the
part has been shipped.
• TAOTAO USA, Inc. is not
responsible for return shipping
costs and these costs must be
included with the initial part
order. If shipping funds are not
included the part will not be
shipped.
• TAOTAO USA, Inc. is not
responsible for any cancellation
incurred cost. All incurred cost due
to cancellation must be paid in full
and is not refundable. (Example: If
product or part has left the
warehouse and the order is
cancelled. The shipping company will
charge freight whenever the product
leaves our warehouse.)
Why do you need my part? We
need your part for several reasons.
We need to verify your replacement
part is the correct one to send to
you.
We require the part back so we may
monitor defective parts and notify
the correct manufacturer or
potential future problems or
recalls.
We need to verify that your part is
in fact defective. Many times we
receive parts that are not defective
at all.
LIMITED WARRANTY TRANSFERABILITY:
THIS WARRANTY IS NOT
TRANSFERABLE.
NO IMPLIED
WARRANTIES OR AGREEMENTS:
THERE ARE NO AGREEMENTS OR
WARRANTIES, EXPRESSED OR IMPLIED
INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OTHER THAN THOSE
STATED IN THIS AGREEMENT. TAOTAO
USA, Inc. SHALL NOT BE RESPONSIBLE
FOR THE PAYMENT OF DAMAGES, OTHER
THAN THE SUMS SPECIFIED IN THIS
AGREEMENT AND LIMITED WARRANTY, FOR
INCIDENTAL OR CONSEQUENTIAL LOSS OR
DAMAGE ARISING FROM INJURY, LOSS OF
USE, LOSS OF TIME, RENTAL VEHICLES,
PROFITS, OR INCOME TO THE CUSTOMER
AS A RESULT OF A FAILURE OF ANY
COMPONENT OR PART.
NO OTHER AGREEMENT: There are no
other agreements between the parties
with regards to the components
purchased except as stated in this
agreement & limited warranty.
REPLACEMENT PART: TAOTAO USA, Inc.
reserves the right to inspect the
defective part before replacing it.
In some cases, TAOTAO USA, Inc. will
require the customer to send in the
defective part for inspection before
exchange can be made. The inspection
process might take from 2-4 business
days after its arrival to the
designated inspection office. TAOTAO
USA, Inc. will decide if the part
in question is defective or
otherwise. TAOTAO USA, Inc. does
not reimburse shipping fee.
It is the responsibility of the buyer, dealer and distributor
and/or end user, and not TAOTAO USA,
Inc., to ascertain, and obey, all
applicable local, state, federal and
international laws in regard to the
possession, and use, of any item
purchased from TAOTAO USA, Inc...
All equipment is sold subject to
public law 90-351, title III, U.S.D.,
Section 2511, and any local, state
or federal ordinances or
international law. Dealers and end
users must consult their local,
state & country laws before ordering
or purchasing products made or
distributed by TAOTAO USA, Inc.
Dealer/Distributor agrees that
absolutely no sales of any of our
motorized products will be to
minors. By placing an order, the
buyer represents that the products
ordered will be used in a lawful
manner and that he/she is of legal
age. TAOTAO USA, Inc. will not be
held liable for the misuse of any
product purchased from us or any of
our distributors & dealers.
Purchaser hereby agree to release
and forever discharge TAOTAO USA,
Inc. and their agents, servants,
employees, officers, directors,
trustees and all other persons or
entities acting on their behalf,
from any and all claims, actions,
damages, liability, costs or
expenses and attorney fees which are
related to, arise out of, or are in
any way connected to the
participation or use of the
equipment or property supplied by
TAOTAO USA, Inc. or my presence upon
the premises, whether or not such
claims, actions, damages, liability,
costs or expenses are caused by the
negligence of the seller or the
manufacturer or distributor. By this
Agreement, it is my intention to
surrender and waive any rights to
sue or exercise any legal right to
seek damages from TAOTAO USA, Inc.
and their agents, servants,
employees, officers, directors,
trustees and all other persons or
entities acting on their behalf.
Purchaser hereby certifies that He/She is over 18 years of age.
Purchaser has carefully read the
foregoing and acknowledges that
purchaser understands and agrees to
all of the above terms and
conditions. Purchaser has had the
opportunity to ask any and all
questions regarding this agreement
and the effect of the same.
Purchaser is aware that by ordering
and sending payments for any
item(s), purchaser assumes all risks
and waives and releases certain
substantial rights that purchaser
may have or posses. Purchaser there
for releases all liability and
waives any and all rights purchaser
may have in regards to purchases
made of product directly or
indirectly from TAOTAO USA, Inc.
This Agreement shall be effective
and binding upon my heirs, agents,
personal representatives and
assignees. All parts sent in for
exchange should be sent to:
TAOTAO USA , INC. 2425 CAMP ST #100, CARROLLTON, TX 75006
REV. 10 (9-16-2009) |
